Wedding FAQ
General Information
Yes, children’s pricing can vary depending on the package selected and age.
Yes, you are required to purchase Day of Event Insurance along with Wedding Cancellation
Insurance. Proof of insurance is due within 30 days of signing your contract.
If you cancel your wedding 180 + days prior to your booked wedding date, you will be responsible for 50% of your contract total. Cancellations less than 180 days prior to the booked date, 100% of the contract total is due. There are no refunds.
All of our services are subject to service charge and applicable taxes. Service charge is an
industry standard that helps cover the costs of doing business – including rent, utilities, and
maintenance. While your contract showed a breakdown of the event elements and their costs,
the service charge helps cover the costs of the hours needed to prepare and plan the event.
Gratuities (tips) are not included. They are voluntary and always appreciated.
Yes, final guest counts are required 30 days prior to the event. At this time you may
INCREASE your guest count only. You may not reduce your guest count.
The Planning Process
Yes, you may add and/or upgrade your package but are unable to downgrade.
Yes, we allow outside vendors with the exception of catering and DJ/MC services.
Yes, we provide the basics and you can feel free to bring in any decor to fit your style or
theme.
You may have access to the facility for setup as early as 9:00 am.
The Wedding Day
You will be assigned a Venue Coordinator after signing your contract who will be your main contact for the venue. She will be able to help answer any questions your may have.
Your Day of Coordinator, Bridal Hostess and our Banquet Staff will assist with setup the day of your event.
Photos can be taken anywhere throughout the venue.
Meal Services
You will be invited to one of our quarterly Tasting Extravaganzas where you will be able to taste all of the menu items from your selected menu. You will also be able to meet and speak with some of our vendors, see upgrades options, choose your linen colors and more.
We charge a per person price no matter when your guest arrives or leaves. We will do a head count at various time of your event to ensure the most accurate number. The pricing of the packages and services are per person and not based solely on consumption of food and beverages.
Unfortunately, taking leftovers is not permitted at this time
